HRC - WORLD MOBILE
CONCIERGE SERVICE №1
WE WILL CONNECT YOU TO THE
HRC SYSTEM AND CREATE YOUR
PERSONAL CLOUD CONCIERGE
SERVICE OF YOUR HOTEL
Works on iOS, Android
only for 99 USD per month!
LEAVE YOUR HOTEL CONNECTION REQUEST
* HRC Сloud system combining all hotels worldwide
to a single World Mobile Concierge Service
BENEFITS TO YOUR HOTEL
01.
INCREASED NUMBER OF ADDITIONAL SERVICES ORDERDERED
02.
INCREASED AVERAGE ORDER VALUE THROUGH THE
USE OF DESCRIPTIONS, PHOTOS AND SERVICE VIDEO CONTENT
03.
TOOL FOR COMMUNICATION WITH GUESTS
DURING AND AFTER THEIR STAY THROUGH
THEIR MOBILE DEVICES
04.
EXTRA INCOME DUE TO CONNECTING
PARTNERS
About the project
About the product
CUSTOMER REVIEWS
COMPANY NEWS
15.12.2016
We celebrate record breaking results – 10,000 downloads in AppStore/Google Play and 40% conversion!
On 15 December, we took another significant leap forward — we celebrate 10,000 HRC app downloads to iPhones and Android phones!
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13.12.2016
HRC: Speech in the framework of “Putevodnaya zvezda” awards ceremony
HRC team joined the program events organized by the top hospitality industry players in the framework of “Putevodnaya Zvezda” Awards Ceremony.
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05.12.2016
Video about communication between a hotel and a guest through the guest loyalty environment, viz., a mobile app
Video highlights issues arising out of informing guests through printed promotional materials. HRC mobile application in turn allows guests to be lazy but to order maximum services in an easy and convenient away.
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30.11.2016
HRC at the Russian national congress in Sergiev Posad
On 30 November, HRC team representatives gave a speech at the “Business Tourism as a Tool for Development of Small Towns in Russia” Congress held in the Gagarin Palace of Culture, Sergiyev Posad.
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29.11.2016
HRC trains a new generation of hoteliers
leksandr Becker, the Chief HRC Development Officer, conducted a workshop for students of the Chelyabinsk Institute of Sport, Tourism and Service, SUSU (South Ural State University) (NRU).
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28.11.2016
HRC developments were introduced at the hospitality workshop in Chelyabinsk
The National Russian Workshop in Chelyabinsk where Hotel Remote Control developments were presented was devoted to relevant challenges in hotel standardization and classification and innovations in the hospitality industry.
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UPCOMING SPEECH EVENTS
Releases APPs
OUR CUSTOMERS
CUSTOMER FEEDBACK ON OUR PRODUCT
Evgeniya Ozarkiv
ARTHURS VILLAGE & SPA HOTEL
Marketing and Sales Manager
“We have been thinking about integrating our own mobile application: all customers use mobile phones and prefer to learn about services from the Internet. Receptionists are likely to forget what it means to answer “live” questions. Therefore I have started exploring this market closely. I have immediately rejected the option of building own application as it’s too expensive. However, the HRC app option seems to be really attractive. The cost is affordable, and all target results can be achieved. Therefore, we are going to get connected in the near future and then will be waiting for customer returns and boosted sales”.
Vyacheslav Sapozhnikov
HOTELIER.PRO
The founder of Hotelier.PRO
“Working with mobile audience is a key point of customer-oriented policies of any company. It’s great that we have a variety of sales tools-channels nowadays. So, the HRC aggregator of mobile apps will meet hotel needs perfectly. Building own solution doesn’t make a sense – it’s too long, expensive and inefficient because a guest will remove it soon after leaving a hotel. But how can guests learn about services without an application? Photo and video content for mobile audience is the best way to inform customers, and in the context of a hotel, it provides up to 20% conversion and boosts sales of additional services by 20-40%. Now it is impossible to run bushiness without using mobile apps, if a hotel aims to maintain and improve its market position».
Veronica Skurikhina
TOURISM DEVELOPMENT CENTER OF THE REPUBLIC OF TATARSTAN
Head of the Service Quality Improvement. Department of the ANCO Tourism Development Center
“The HRC Project is a great option for any hotel. It is inexpensive and effective solution that can significantly increase sales of additional services and establish communication with ‘mobile’ guests. We recommend all hotels deferring to the Tourism Development Center to consider HRC as a perfect solution to increase customer loyalty and guest returns. So, if you still don’t use it, it’s the right time to start using it”.
Sergey Bely
AVANTEL CLUB ISTRA
Hotel Manager
“I have long suspected that a hotel without a mobile application has a chance to lose customer loyalty because guests rarely call the reception and very few of them ask about additional services, though we have a lot of those. Therefore we planned to build our own application first, but after making an estimate we found out that it would be too expensive. Hotel Remote Control turned out to be the best option. We have launched it. Guests began to download and actively use the app and they really enjoyed it. During the first month our sales of additional services increased by 30%. Moreover, many customers have become our frequent guests”.
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