ABOUT THE PROJECT
UNDENIABLE STATISTICAL FACTS Statistical data is an excellent tool for business development. According to statistics,
WORLDWIDE
4.8 billion people will use mobile phones in 2016
80% of smartphone owners regularly use their phones for accessing the Internet
500% increase in sales of mobile devices in some countries
IN RUSSIA
88.1 million of Russians prefer using mobile apps for various services
360% growth in the Russian mobile apps market by the end of 2016
25 - average number of frequently used applications on a particular device
The statistics has been confirmed based on Google, Facebook, Tnooz, Forrester and GlobalWebIndex studies
A FAVORITE DEVICEIS AN ESSENTIAL ELEMENT OF COMFORT
77%
of people always carry around
their mobile devices
95%
of guests travel with
their smartphones
~180
People pick up their mobile devices
~180 times a day
30
In the USA, people use mobile devices
30 billion times a day
177
People spend 177 minutes
a day with their phones
82%
of users look at and run by their
smartphones using online stores to
purchase a certain product
According to the statistical data above, smartphones or tablets are favorite guests’ devices ensuring their personal comfort zone. Mobile phones and/or PPCs substituted a number of other devices of modern people and became an integral part of their daily life. This means that through your guests’ devices you will definitely improve customer loyalty by ensuring daily comfort for your customers.
THE IDEA OF THE PROJECT
The idea of making a special mobile hotel application was born out of the desire to ensure maximum comfort for travelers. However, we really understand that such comfort is impossible without active involvement of the other party, namely, a hotel where a user plans to stay. Through the balanced combination of ordinary customers’ preferences and hotel needs we have managed to create HRC - a new customer communication format, a very convenient tool for a hotel that can ensure maximum comfort to customers and personnel.
ADVANTAGES FOR HOTELS
Communication with customers during and after their stay at a hotel through their mobile devices
Increasing two-click online sales of additional services
Informing customers of promotions, special offers and leisure activities by means of PUSH messages
Timely reporting of negative guest reviews
Handling refunding by subscribing to special offers from a hotel you enjoyed
Savings on printed materials
Multilingual support
WOW factor for a guest
- 4 from 10 -
GUESTS WHO DOWNLOADED
THE APPLICATION USE IT TO MAKE
AN ORDER ON THE VERY SAME DAY!
MAINTAINING GOOD HOTEL IMAGE AND
HIGH STAR RATING (WOW FACTOR)
HRC IS A REAL INNOVATION PROVIDING GUARANTEED WOW FACTOR AMONG CUSTOMERS, CRITICS AND EVEN COMPETITORS, WHICH HELPS TO IMPROVE YOUR HOTEL'S IMAGE, INCREASE ITS POPULARITY AND RELEVANCE.
ADVANTAGES FOR GUESTS
Ordering any hotel services with two clicks!
From across the hotel!
Communication with the hotel through your favorite smartphone
Order tracking option
Communication with any hotel from anywhere in the world
Customized "My account"
page of a guest
No language barrier due to the machine translation into major languages
PEOPLE LIKE
TO USE APPs
A GUEST CAN SIMULTANEOUSLY CHECK ABOUT 20 OPTIONS FOR ORDERING ADDITIONAL SERVICES IN ONE HOTEL CLOUD.
TOP 4 DISADVANTAGES OF BUYING ADDL SERVICES
IN HOTELS (CUSTOM DEVELOPMENT BY HRC)
We also ordered our own research among travelers to take a decision about the development of HRC as the aggregator of mobile applications. We are based on our research that covered 400 respondents among mobile device users and travelers.
Guests face certain problems related to hotel service organization as follows:
69%
SCARCITY,
lack of range of services
and food options
53%
INCONVENIENCE,
uncomfortable
service
31%
LONG WAITING
TIME
19%
LACK OF INFORMATION
ABOUT SERVICES, TOURS,
TAXI
INCREASING LOYALTY
BY IMPLEMENTING HRC YOU WILL NOT ONLY IMPROVE YOUR HOTEL’S PROFITABILITY, BUT ALSO DEVELOP ITS LOYALTY AMONG A LARGE GROUP OF POTENTIAL CUSTOMERS USING MOBILE DEVICES. A LARGE MAJORITY OF THOSE ARE SOLVENT CONSUMERS. CONSIDERING THAT NEXT YEAR ACCORDING TO STATISTICS, MOBILE AUDIENCE GROWTH WILL BE 300%, MOBILE HOTEL APP USAGE WILL RELIABLY RESULT IN GOOD BUSINESS OUTCOMES.
WHY DOES IT MAKE NO SENSE
TO BUILD OWN MOBILE APP?
We are not a mobile hotel app developer, we are an aggregator. We connect you to our system and create the SaaS cloud with your own content including services and their description within 3 days! A guest is offered a single mobile app of all hotels connected to HRC!
OWN APPLICATION DEVELOPMENT
Development costs from 10,000 USD to 100 000 USD
Development time at least 8 months
App support from 300 USD per month
Reworking functionality from 70 USD per 1 labor-hour of programmers
Additional employee to manage the project from 600 USD per month
Uninstalling the app One cannot use 100 different hotel apps, he/she removes them
HRC AGGREGATOR
Development costs From 2 USD per month for 1 number
Development time Connection within 3 days!
App support FREE
Reworking functionality FREE, we carry out effective reworking every month
Additional employee to manage the project Free account manager
Uninstalling the app This is a single app, a guest cannot remove it
HRC AGGREGATOR
OWN APPLICATION DEVELOPMENT
Development costs From 2 USD per month for 1 number from 10,000 USD to 100 000 USD
Development time Connection within 3 days! at least 8 months
App support FREE from 300 USD per month
Reworking functionality FREE
We carry out effective reworking every month
from 70 USD per 1 labor-hour of programmers
Additional employee to manage the project Free account manager from 600 USD per month
Uninstalling the app This is a single app, a guest cannot remove it One cannot use 100 different hotel apps, he/she removes them
APP SERVER
DATABASE
CODES
MOBILES
NETWORK’s
PC’s
LIFELONG CUSTOMERS: STAY CONNECTED WITH YOUR GUESTS
BEFORE, DURING AND AFTER THEIR STAY, IF THEY DON’T MIND
HRC solution enables you to exercise full control over customers at all stages of their stay. Such an opportunity is provided by a function of sending push notifications containing information on what guests should know and what you expect from them. Moreover, you will be able to promptly notify your customers of ongoing or upcoming promotions, discounts and events, which will enhance their relevance. An effective customer feedback will be available not only during staying at your hotel, but also BEFORE check-in and AFTER check-out.
BEFORE:
checking in, a user can check all the information about your hotel, but he/she cannot order additional services, except as follows (at your option):
Booking an airport or train station transfer
Booking an early check-in that is earlier than your hotel’s standard check-in time
Ordering room service upon arrival
AFTER:
checking out of your hotel, a customer will be able to quickly receive important and useful information from your hotel by subscribing to the news and updates:
Promotion notifications
Discount notifications
Event invitations
News content in the form of text and images
WORKING PRINCIPLE
HRC. Mobile
Mobile app for iOS and Android
downloaded by a guest before or
during check-in
HRC. Reception
Mobile app for Android that will be
available to your staff to ensure prompt
communication with every guest.
Installed on a tablet or a phone.
HRC. Admin
WEB admin control panel.
You can add or remove information
with 2 clicks
HRC. Mobile
Mobile app for iOS and Android downloaded by a guest before or during check-in
HRC. Reception
Mobile app for Android that will be available to your staff to ensure prompt communication with every guest. Installed on a tablet or a phone.
HRC. Admin
WEB admin control panel. You can add or remove information with 2 clicks
Thanks! Your request was successfully sent.
Our experts will contact you
as soon as possible!
Thanks!
Download links was successfully sent.